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The customer must understand before ordering Peptides, which peptides they require this is not our responsibility.
If a customer receives a parcel that looks like it may have been damaged during transit we will reship or refund the amount for the goods paid.
Please see FAQ " How long will it take to receive my parcel. " For any concerns regarding delivery timescale, we cannot refund or reship until these procedures have been followed.
Please note we also have express courier services available at an additional cost.
Please contact us if you have any concerns.
We could not possibly resell returned vials of peptides to other customers and institutions for these obvious reasons.